Chatbots are an incredibly interesting way to complete a lot of tasks that people are employed to do today. Apart from undertaking tasks that people are doing, they can also be specifically programmed to undertake tasks for which finding people is rather difficult at today.
The alternative way of looking at Chatbots, is that the rise of the middle class in India was fuelled by the call centres that came to India in the late 90’s and the early 2000’s. Chatbots have the potential to effectively remove the need to have even one person employed in the calling business.
Mr. Dorai Thodla explains the process of building a chatbot and illustrates the same through examples that he has been building as a part of his work. This gives a unique opportunity to peer into the technical side of building out chatbots and building businesses around the same.
Take a look to learn more about the process that goes into building simple chatbots and the things to be kept in mind to build out complex solutions for businesses.